Shipping Policies

Who do you use for shipping?

We use USPS for all of our services to ship domestic and internationally. USPS is the least expensive option for us to ship our customer’s products in a timely manner.

What are delivery times for USPS Priority Mail?

It is very difficult for us to give an exact estimate of how long shipping times take across the country. Generally, USPS Priority Mail will arrive in 1-3 business days. Shipping times may vary depending on your location in the USA. International orders, depending on location, average 6-10 business days. These estimates are based on averages once your order has been processed and shipped.

Will I receive a tracking number?

Adore eLiquid issues a tracking number for every order that we process through our facility. You will receive a tracking number once we process the order and put it in the hands of the post office. Your tracking number may not update for up to 72  hours and we have seen on some occasions it never updates until it arrives at the customers doorstep. USPS has a margin of error in their processes so make sure you give it time to deliver before contacting us.

What are shipping charges?

Domestic shipping fees are a flat rate. International shipments of course cost more than domestic shipments. Our system will calculate shipping for you automatically upon check out. We offer "Free Shipping" on all domestic orders over $45. We apologize but Free Shipping is not offered to orders outside of the USA.

My package was lost and/or damaged during shipment. What do I do now?

USPS provides a great service with very affordable prices. USPS does however make mistakes and may mis-route or lose packages, unfortunately these errors are out of our control and we are not responsible for errors or delays once the package leaves our facility. If you have an issue with a shipment or your package was damaged you will need to contact USPS and speak to customer service. If a package is showing delivered and you did not receive your package you may want to speak to your neighbors or contact USPS. Packages do get lost, stolen or damaged. USPS covers Priority packages up to $100 USD worth in merchandise. So with priority, you get speed and comfort.

International Shipments

PLEASE NOTE: Due to the restrictive laws in most countries, Adore eLiquid will NOT ship products containing nicotine to any customer outside of the USA. International customers can only purchase either "0mg" eliquid or our easy to mix premade concentrates. Should you place an order that contains nicotine, your order will automatically be shipped with 0mg nicotine. There will be NO exception to this policy.

International shipments are treated the same as domestic shipments. If you are ordering internationally you must be aware of your country’s customs laws, rules, and regulations for vapor products. We will not be responsible for delays, damage, or seizures of your package being delivered.

We process international shipments and send out with the rest of our orders. You are emailed a tracking number and once it leaves our facility it is out of our control. It is your responsibility to check your email or your account and track your shipment.

If there is a problem with your shipment and it is delayed or the tracking is frozen in a particular port we have no way of determining where you package is when it leaves the USA. You can simply contact USPS Customer Service at 1-800-ASK-USPS® (1-800-275-8777)